Frequently Asked Questions:
- Why won't Dr. Heather Snyder bill my insurance?
After nearly 20 years of private practice, Dr. Heather has grown weary of being mandated by the insurance companies what, when, or how often a specific treatment plan can be rendered. Insurance companies are increasingly denying payments for services Dr. Heather feels are medically necessary to benefit the patient, which has been a major source of frustration for both her and her patients. Dr. Heather's patients typically spend 30-40 minutes in the treatment room with her - not her nurse or a medical assistant. Dr. Heather believes that she should be compensated fairly for her time and her patients appreciate the individualized care and attention - unfortunately, most insurance companies do not seem to agree. Dr. Heather is striving to put healthcare back where it belongs - into the hands of the doctor and the patient - NOT the insurance companies!!
2. What if I need a prescription or MRI or lab work?
Whether you see Dr. Bryan or Dr. Heather Snyder, you may still use your insurance benefits as you normally would outside of our office. Both doctors will continue to complete any necessary insurance pre-authorization paperwork should we need to refer you to an outside facility, specialist, or order a prescription.
3. What podiatry services are typically covered or not covered by insurance?
Each healthcare plan has a pre-negotiated myriad of benefits for their subscribers. It is always best for the patient to contact their insurer or their HR administrator directly to discuss what specific benefits are linked in your policy. Typically, routine foot care services, like toenail trimming or shaving of corns and calluses, are NOT covered services under most insurance plans and policies. Many other plans exclude orthotic therapy and may have separate fee schedules for xrays or orthopedic appliances, like casts and braces.
4. If Dr. Bryan Snyder is in-network for my insurance, why did I get a bill?
Being an "in-network" provider does not guarantee payment for services rendered. Patients are still financially responsible for all specialist co-pays, deductibles, and co-insurance amounts under their specific policy guidelines. Furthermore, as discussed above, many insurance plan exclude specific podiatry treatments or supplies that may be administered during a visit. Our staff does their very best to try and verify your insurance benefits prior to your visit, but often times, without specific procedure and/ or diagnosis codes, the information our staff receives may be limited. In other cases, even with correct diagnosis and procedure codes, the insurance company representatives may provide insufficient or inaccurate information.
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